We design custom front-office automation that captures every enquiry, books appointments instantly, and runs key workflows 24/7—helping Australian service businesses eliminate missed leads, slow follow-ups, and manual admin.

Book Free Demo

Calculate Your ROI

Enterprise-grade AI solutions trusted by businesses worldwide.

THE PROBLEMS WE SOLVES FOR THE BUSINESS

If This Sounds Familiar, You’re Losing Revenue

Most Australian SMBs lose 20-30% of potential customers simply because they can't respond fast enough. Your competitors who respond first win the business.

WHAT OUR AI COPILIT DO

A Complete Front‑Office Automation System

Not a chatbot. Not DIY software. A fully implemented system that runs your customer intake and workflows automatically.

Customer Automation Layer

  • Handles enquiries instantly across chat and digital channels
  • Trained only on your approved business data
  • Follows your rules, pricing, and availability

Booking & Intake Automation

  • Real‑time calendar checks
  • Automated appointment booking
  • SMS and email confirmations & reminders

Workflow Automation Engine

  • Updates your CRM automatically
  • Routes leads to the right team
  • Triggers follow‑ups and internal notifications
  • Integrates with your existing tools

Outcome

See How This Works for Your Business

WHO IT'S FOR

Built for Service-Based Businesses

Where every enquiry matters and speed determines revenue.

Healthcare & Allied Health

Automated patient enquiries, appointment booking, reminder workflows.

Trades & Home Services

Real Estate

Legal & Professional Services

Financial Services

Average Client Results:

increase in bookings

reduction in no-shows

months average ROI

uptime guarantee

THE PROOF

Here’s what happens when every enquiry is captured, followed up instantly, and converted into real business opportunities

Real Results for Real Businesses

Dental Practice

Before :

  • Missing 20+ patient calls/week after hours
  • 18% no-show rate
  • Receptionist overwhelmed with repetitive questions

After (90 Days) :

  • 28 extra appointments/month captured
  • No-show rate dropped to 11%
  • $8,000 additional monthly revenue

ROI: System paid for itself in 2 months

Full Case Study

Home Services Business

Before :

  • Owner answering phone while on job sites
  • Missing inquiries after hours and weekends
  • No system for lead tracking

After (90 Days) :

  • 8 extra jobs/month booked
  • Owner's phone interruptions reduced 60%
  • $11,700 additional monthly revenue

ROI: System paid for itself in 2 months

Full Case Study

Legal Practice

Before :

  • Inquiries from multiple channels-all disconnected
  • 12% conversion rate (inquiry → client)
  • No centralized lead management

After (90 Days) :

  • All inquiries captured and tracked automatically
  • Conversion rate increased to 28% (2.3x improvement)
  • 7 extra clients/month = $31,500 additional revenue

ROI: System paid for itself in first month

Full Case Study

How We Work

Our Proven Implementation Process

A seamless, collaborative approach that minimizes disruption and maximizes results.

System Assessment

We map your enquiry flow, tools, and operational gaps.

Automation Design

We design workflows around how your business actually runs.

Build & Integration

We implement everything — no DIY, no hand‑offs.

AI Training and Optimization

Once integrated, we train the AI system using your data, ensuring that it continuously improves its performance over time.

Launch & Optimization

We monitor performance and refine for better outcomes.

WHY EAST NOVA TECH

A Technology Partner - Not a Software Vendor

We don’t sell tools and walk away — we design, implement, and continuously optimize automation systems tailored to how your business actually operates.

  • STARTER

    Best for small practices and solo operators.

    Custom Automation System Setup

    1 Workflow (booking OR lead capture)

    Chat‑based enquiry handling

    Calendar integration

    SMS notifications

    Post‑launch support

    Contact Sales

  • PROFESSIONAL (Most Popular)

    For growing teams.

    Full Automation System

    2 Workflows (booking + CRM/lead capture)

    Chat + email automation

    CRM integration

    Advanced analytics

    Priority support

    Contact Sales

  • ENTERPRISE

    For complex or multi‑location operations.

    3+ custom workflows

    Multi‑location support

    Advanced customization

    Dedicated success manager

    Optional ongoing optimization available.

    Contact Sales

All systems require a Platform & Support Subscription to remain secure, maintained, and operational.

You may also choose:

  • Ongoing Optimization — continuous improvement and performance tuning
  • Internal Ownership — for advanced teams with in‑house capability (rare)

Most clients retain us as a long‑term automation partner.

FAQ’s

Common Questions

Book a 15 min Call

If you have any questions, just book a 15-minue call with us befor subscribing

Book and Consultation

Who is this for?

How is this different from a chatbot?

Will this work with our existing systems?

What if the AI gives wrong answers?

How long does setup take?

What happens after launch?

Is our data secure?

Bg Image

Ready to Stop Missing Customers?

Book a free 15 minute strategy call. No pressure — just a clear assessment of whether automation makes sense for you.

Book a Free Call

Your Information Is Safe

We'll never spam you

Average Call Time

15 minutes

Book Your Preferred Time

Flexible scheduling available

EAST

NOVA

We design AI automation systems for service-based businesses. Stop missing customers. Start capturing every opportunity.

contact@eastnovatech.com

1300 299 799

Company

About Us

Case Studies

How It Works

Pricing

Contact

Solution

AI Customer Assistant

Booking Automation

Workflow Automation

Custom AI Systems

Industries

Healthcare

Real Estate

Home Services

Legal Services

Financial Services

Resources

Blog

ROI Calculator

FAQ

Privacy Policy

Terms & Conditions

Social

LinkedLin

Twitter X

Facebook

Instagram

Copyright © 2026 East Nova Tech Pty Ltd. All Rights Reserved.

Privacy Policy

|

Terms & Condition

We design custom front-office automation that captures every enquiry, books appointments instantly, and runs key workflows 24/7—helping Australian service businesses eliminate missed leads, slow follow-ups, and manual admin.

Book Free Demo

Calculate Your ROI

Enterprise-grade AI solutions trusted by businesses worldwide.

THE PROBLEMS WE SOLVES FOR THE BUSINESS

If This Sounds Familiar, You’re Losing Revenue

Most Australian SMBs lose 20-30% of potential customers simply because they can't respond fast enough. Your competitors who respond first win the business.

WHAT OUR AI COPILIT DO

AI Automation That Actually Works

(Not just a chatbot—a complete business automation system)

Not a chatbot. Not DIY software. A fully implemented system that runs your customer intake and workflows automatically.

Customer Automation Layer

  • Handles enquiries instantly across chat and digital channels
  • Trained only on your approved business data
  • Follows your rules, pricing, and availability

Booking & Intake Automation

  • Real‑time calendar checks
  • Automated appointment booking
  • SMS and email confirmations & reminders

Workflow Automation Engine

  • Updates your CRM automatically
  • Routes leads to the right team
  • Triggers follow‑ups and internal notifications
  • Integrates with your existing tools

Outcome

See How This Works for Your Business

WHO IT'S FOR

Built for Service-Based Businesses

Where every enquiry matters and speed determines revenue.

Healthcare & Allied Health

Automated patient enquiries, appointment booking, reminder workflows.

Trades & Home Services

Real Estate

Legal & Professional Services

Financial Services

Average Client Results:

increase in bookings

reduction in no-shows

months average ROI

uptime guarantee

THE PROOF

Here’s what happens when every enquiry is captured, followed up instantly, and converted into real business opportunities

Real Results for Real Businesses

Dental Practice

Before :

  • Missing 20+ patient calls/week after hours
  • 18% no-show rate
  • Receptionist overwhelmed with repetitive questions

After (90 Days) :

  • 28 extra appointments/month captured
  • No-show rate dropped to 11%
  • $8,000 additional monthly revenue

ROI: System paid for itself in 2 months

Full Case Study

Home Services Business

Before :

  • Owner answering phone while on job sites
  • Missing inquiries after hours and weekends
  • No system for lead tracking

After (90 Days) :

  • 8 extra jobs/month booked
  • Owner's phone interruptions reduced 60%
  • $11,700 additional monthly revenue

ROI: System paid for itself in 2 months

Full Case Study

Legal Practice

Before :

  • Inquiries from multiple channels-all disconnected
  • 12% conversion rate (inquiry → client)
  • No centralized lead management

After (90 Days) :

  • All inquiries captured and tracked automatically
  • Conversion rate increased to 28% (2.3x improvement)
  • 7 extra clients/month = $31,500 additional revenue

ROI: System paid for itself in first month

Full Case Study

How We Work

Our Proven Implementation Process

A seamless, collaborative approach that minimizes disruption and maximizes results.

System Assessment

We map your enquiry flow, tools, and operational gaps.

Automation Design

We design workflows around how your business actually runs.

Build & Integration

We implement everything — no DIY, no hand‑offs.

AI Training and Optimization

Once integrated, we train the AI system using your data, ensuring that it continuously improves its performance over time.

Launch & Optimization

We monitor performance and refine for better outcomes.

WHY EAST NOVA TECH

A Technology Partner - Not a Software Vendor

We don’t sell tools and walk away — we design, implement, and continuously optimize automation systems tailored to how your business actually operates.

  • STARTER

    Best for small practices and solo operators.

    Custom Automation System Setup

    1 Workflow (booking OR lead capture)

    Chat‑based enquiry handling

    Calendar integration

    SMS notifications

    Post‑launch support

    Contact Sales

  • PROFESSIONAL (Most Popular)

    For growing teams.

    Full Automation System

    2 Workflows (booking + CRM/lead capture)

    Chat + email automation

    CRM integration

    Advanced analytics

    Priority support

    Contact Sales

  • ENTERPRISE

    For complex or multi‑location operations.

    3+ custom workflows

    Multi‑location support

    Advanced customization

    Dedicated success manager

    Optional ongoing optimization available.

    Contact Sales

All systems require a Platform & Support Subscription to remain secure, maintained, and operational.

You may also choose:

  • Ongoing Optimization — continuous improvement and performance tuning
  • Internal Ownership — for advanced teams with in‑house capability (rare)

Most clients retain us as a long‑term automation partner.

FAQ’s

Common Questions

Book a 15 min Call

If you have any questions, just book a 15-minue call with us befor subscribing

Book and Consultation

Who is this for?

How is this different from a chatbot?

Will this work with our existing systems?

What if the AI gives wrong answers?

How long does setup take?

What happens after launch?

Is our data secure?

Bg Image

Ready to Stop Missing Customers?

Book a free 15 minute strategy call. No pressure — just a clear assessment of whether automation makes sense for you.

Book a Free Call

Your Information Is Safe

We'll never spam you

Average Call Time

15 minutes

Book Your Preferred Time

Flexible scheduling available

EAST

NOVA

We design AI automation systems for service-based businesses. Stop missing customers. Start capturing every opportunity.

contact@eastnovatech.com

1300 299 799

Company

About Us

Case Studies

How It Works

Pricing

Contact

Solution

AI Customer Assistant

Booking Automation

Workflow Automation

Custom AI Systems

Industries

Healthcare

Real Estate

Home Services

Legal Services

Financial Services

Resources

Blog

ROI Calculator

FAQ

Privacy Policy

Terms & Conditions

Social

LinkedLin

Twitter X

Facebook

Instagram

Copyright © 2026 East Nova Tech Pty Ltd. All Rights Reserved.

Privacy Policy

|

Terms & Condition

We design custom front-office automation that captures every enquiry, books appointments instantly, and runs key workflows 24/7—helping Australian service businesses eliminate missed leads, slow follow-ups, and manual admin.

Book Free Demo

Calculate Your ROI

Enterprise-grade AI solutions trusted by businesses worldwide.

THE PROBLEMS WE SOLVES FOR THE BUSINESS

If This Sounds Familiar, You’re Losing Revenue

Most Australian SMBs lose 20-30% of potential customers simply because they can't respond fast enough. Your competitors who respond first win the business.

WHAT OUR AI COPILIT DO

A Complete Front‑Office Automation System

Not a chatbot. Not DIY software. A fully implemented system that runs your customer intake and workflows automatically.

Customer Automation Layer

  • Handles enquiries instantly across chat and digital channels
  • Trained only on your approved business data
  • Follows your rules, pricing, and availability

Booking & Intake Automation

  • Real‑time calendar checks
  • Automated appointment booking
  • SMS and email confirmations & reminders

Workflow Automation Engine

  • Updates your CRM automatically
  • Routes leads to the right team
  • Triggers follow‑ups and internal notifications
  • Integrates with your existing tools

Outcome

See How This Works for Your Business

WHO IT'S FOR

Built for Service-Based Businesses

Where every enquiry matters and speed determines revenue.

Healthcare & Allied Health

Automated patient enquiries, appointment booking, reminder workflows.

Trades & Home Services

Real Estate

Legal & Professional Services

Financial Services

Average Client Results:

increase in bookings

reduction in no-shows

months average ROI

uptime guarantee

THE PROOF

Here’s what happens when every enquiry is captured, followed up instantly, and converted into real business opportunities

Real Results for Real Businesses

Dental Practice

Before :

  • Missing 20+ patient calls/week after hours
  • 18% no-show rate
  • Receptionist overwhelmed with repetitive questions

After (90 Days) :

  • 28 extra appointments/month captured
  • No-show rate dropped to 11%
  • $8,000 additional monthly revenue

ROI: System paid for itself in 2 months

Full Case Study

Home Services Business

Before :

  • Owner answering phone while on job sites
  • Missing inquiries after hours and weekends
  • No system for lead tracking

After (90 Days) :

  • 8 extra jobs/month booked
  • Owner's phone interruptions reduced 60%
  • $11,700 additional monthly revenue

ROI: System paid for itself in 2 months

Full Case Study

Legal Practice

Before :

  • Inquiries from multiple channels-all disconnected
  • 12% conversion rate (inquiry → client)
  • No centralized lead management

After (90 Days) :

  • All inquiries captured and tracked automatically
  • Conversion rate increased to 28% (2.3x improvement)
  • 7 extra clients/month = $31,500 additional revenue

ROI: System paid for itself in first month

Full Case Study

How We Work

Our Proven Implementation Process

A seamless, collaborative approach that minimizes disruption and maximizes results.

System Assessment

We map your enquiry flow, tools, and operational gaps.

Automation Design

We design workflows around how your business actually runs.

Build & Integration

We implement everything — no DIY, no hand‑offs.

AI Training and Optimization

Once integrated, we train the AI system using your data, ensuring that it continuously improves its performance over time.

Launch & Optimization

We monitor performance and refine for better outcomes.

WHY EAST NOVA TECH

A Technology Partner - Not a Software Vendor

We don’t sell tools and walk away — we design, implement, and continuously optimize automation systems tailored to how your business actually operates.

  • STARTER

    Best for small practices and solo operators.

    Custom Automation System Setup

    1 Workflow (booking OR lead capture)

    Chat‑based enquiry handling

    Calendar integration

    SMS notifications

    Post‑launch support

    Contact Sales

  • PROFESSIONAL (Most Popular)

    For growing teams.

    Full Automation System

    2 Workflows (booking + CRM/lead capture)

    Chat + email automation

    CRM integration

    Advanced analytics

    Priority support

    Contact Sales

  • ENTERPRISE

    For complex or multi‑location operations.

    3+ custom workflows

    Multi‑location support

    Advanced customization

    Dedicated success manager

    Optional ongoing optimization available.

    Contact Sales

All systems require a Platform & Support Subscription to remain secure, maintained, and operational.

You may also choose:

  • Ongoing Optimization — continuous improvement and performance tuning
  • Internal Ownership — for advanced teams with in‑house capability (rare)

Most clients retain us as a long‑term automation partner.

FAQ’s

Common Questions

Book a 15 min Call

If you have any questions, just book a 15-minue call with us befor subscribing

Book and Consultation

Who is this for?

How is this different from a chatbot?

Will this work with our existing systems?

What if the AI gives wrong answers?

How long does setup take?

What happens after launch?

Is our data secure?

Bg Image

Ready to Stop Missing Customers?

Book a free 15 minute strategy call. No pressure — just a clear assessment of whether automation makes sense for you.

Book a Free Call

Your Information Is Safe

We'll never spam you

Average Call Time

15 minutes

Book Your Preferred Time

Flexible scheduling available

EAST

NOVA

We design AI automation systems for service-based businesses. Stop missing customers. Start capturing every opportunity.

contact@eastnovatech.com

1300 299 799

Company

About Us

Case Studies

How It Works

Pricing

Contact

Solution

AI Customer Assistant

Booking Automation

Workflow Automation

Custom AI Systems

Industries

Healthcare

Real Estate

Home Services

Legal Services

Financial Services

Resources

Blog

ROI Calculator

FAQ

Privacy Policy

Terms & Conditions

Social

LinkedLin

Twitter X

Facebook

Instagram

Copyright © 2026 East Nova Tech Pty Ltd. All Rights Reserved.

Privacy Policy

|

Terms & Condition

EAST

NOVA

Request for Free Trial

We design custom front-office automation that captures every enquiry, books appointments instantly, and runs key workflows 24/7—helping Australian service businesses eliminate missed leads, slow follow-ups, and manual admin.

Book Free Demo

Calculate Your ROI

Enterprise-grade AI solutions trusted by businesses worldwide.

THE PROBLEMS WE SOLVES FOR THE BUSINESS

If This Sounds Familiar, You’re Losing Revenue

Most Australian SMBs lose 20-30% of potential customers simply because they can't respond fast enough. Your competitors who respond first win the business.

WHAT OUR AI COPILIT DO

A Complete Front‑Office Automation System

Not a chatbot. Not DIY software. A fully implemented system that runs your customer intake and workflows automatically.

Customer Automation Layer

  • Handles enquiries instantly across chat and digital channels
  • Trained only on your approved business data
  • Follows your rules, pricing, and availability

Booking & Intake Automation

  • Real‑time calendar checks
  • Automated appointment booking
  • SMS and email confirmations & reminders

Workflow Automation Engine

  • Updates your CRM automatically
  • Routes leads to the right team
  • Triggers follow‑ups and internal notifications
  • Integrates with your existing tools

Outcome

See How This Works for Your Business

WHO IT'S FOR

Built for Service-Based Businesses

Where every enquiry matters and speed determines revenue.

Healthcare & Allied Health

Automated patient enquiries, appointment booking, reminder workflows.

Trades & Home Services

Real Estate

Legal & Professional Services

Financial Services

Average Client Results:

increase in bookings

reduction in no-shows

months average ROI

uptime guarantee

THE PROOF

Real Results for Real Businesses

Here’s what happens when every enquiry is captured, followed up instantly, and converted into real business opportunities

Dental Practice

Before :

  • Missing 20+ patient calls/week after hours
  • 18% no-show rate
  • Receptionist overwhelmed with repetitive questions

After (90 Days) :

  • 28 extra appointments/month captured
  • No-show rate dropped to 11%
  • $8,000 additional monthly revenue

ROI: System paid for itself in 2 months

Full Case Study

Home Services Business

Before :

  • Owner answering phone while on job sites
  • Missing inquiries after hours and weekends
  • No system for lead tracking

After (90 Days) :

  • 8 extra jobs/month booked
  • Owner's phone interruptions reduced 60%
  • $11,700 additional monthly revenue

ROI: System paid for itself in 2 months

Full Case Study

Legal Practice

Before :

  • Inquiries from multiple channels-all disconnected
  • 12% conversion rate (inquiry → client)
  • No centralized lead management

After (90 Days) :

  • All inquiries captured and tracked automatically
  • Conversion rate increased to 28% (2.3x improvement)
  • 7 extra clients/month = $31,500 additional revenue

ROI: System paid for itself in first month

Full Case Study

How We Work

Our Proven Implementation Process

A seamless, collaborative approach that minimizes disruption and maximizes results.

System Assessment

We map your enquiry flow, tools, and operational gaps.

Automation Design

We design workflows around how your business actually runs.

Build & Integration

We implement everything — no DIY, no hand‑offs.

AI Training and Optimization

Once integrated, we train the AI system using your data, ensuring that it continuously improves its performance over time.

Launch & Optimization

We monitor performance and refine for better outcomes.

WHY EAST NOVA TECH

A Technology Partner - Not a Software Vendor

We don’t sell tools and walk away — we design, implement, and continuously optimize automation systems tailored to how your business actually operates.

  • STARTER

    Best for small practices and solo operators.

    Custom Automation System Setup

    1 Workflow (booking OR lead capture)

    Chat‑based enquiry handling

    Calendar integration

    SMS notifications

    Post‑launch support

    Contact Sales

  • PROFESSIONAL (Most Popular)

    For growing teams.

    Full Automation System

    2 Workflows (booking + CRM/lead capture)

    Chat + email automation

    CRM integration

    Advanced analytics

    Priority support

    Contact Sales

  • ENTERPRISE

    For complex or multi‑location operations.

    3+ custom workflows

    Multi‑location support

    Advanced customization

    Dedicated success manager

    Optional ongoing optimization available.

    Contact Sales

All systems require a Platform & Support Subscription to remain secure, maintained, and operational.

You may also choose:

  • Ongoing Optimization — continuous improvement and performance tuning
  • Internal Ownership — for advanced teams with in‑house capability (rare)

Most clients retain us as a long‑term automation partner.

FAQ’s

Common Questions

Book a 15 min Call

If you have any questions, just book a 15-minue call with us befor subscribing

Book and Consultation

Who is this for?

How is this different from a chatbot?

Will this work with our existing systems?

What if the AI gives wrong answers?

How long does setup take?

What happens after launch?

Is our data secure?

Bg Image

Ready to Stop Missing Customers?

Book a free 15 minute strategy call. No pressure — just a clear assessment of whether automation makes sense for you.

Book a Free Call

Your Information Is Safe

We'll never spam you

Average Call Time

15 minutes

Book Your Preferred Time

Flexible scheduling available

EAST

NOVA

We design AI automation systems for service-based businesses. Stop missing customers. Start capturing every opportunity.

contact@eastnovatech.com

1300 299 799

Company

About Us

Case Studies

How It Works

Pricing

Contact

Solution

AI Customer Assistant

Booking Automation

Workflow Automation

Custom AI Systems

Industries

Healthcare

Real Estate

Home Services

Legal Services

Financial Services

Resources

Blog

ROI Calculator

FAQ

Privacy Policy

Terms & Conditions

Social

LinkedLin

Twitter X

Facebook

Instagram

Copyright © 2026 East Nova Tech Pty Ltd. All Rights Reserved.

Privacy Policy

|

Terms & Condition

EAST

NOVA

Request for Free Trial

We design custom front-office automation that captures every enquiry, books appointments instantly, and runs key workflows 24/7—helping Australian service businesses eliminate missed leads, slow follow-ups, and manual admin.

Book Free Demo

Calculate Your ROI

Enterprise-grade AI solutions trusted by businesses worldwide.

THE PROBLEMS WE SOLVES FOR THE BUSINESS

If This Sounds Familiar, You’re Losing Revenue

Most Australian SMBs lose 20-30% of potential customers simply because they can't respond fast enough. Your competitors who respond first win the business.

WHAT OUR AI COPILIT DO

A Complete Front‑Office Automation System

Not a chatbot. Not DIY software. A fully implemented system that runs your customer intake and workflows automatically.

Customer Automation Layer

  • Handles enquiries instantly across chat and digital channels
  • Trained only on your approved business data
  • Follows your rules, pricing, and availability

Smart Booking System

  • Checks your calendar in real-time
  • Books appointments automatically
  • Sends SMS confirmations and reminders
  • Reduces no-shows by 40%

Result: More bookings, less manual work.

Complete Workflow Automation

  • Updates your CRM automatically
  • Routes leads to the right team
  • Triggers follow‑ups and internal notifications
  • Integrates with your existing tools

Result: Never miss an inquiry again.

Outcome

See How This Works for Your Business

WHO IT'S FOR

Built for Service-Based Businesses

Where every enquiry matters and speed determines revenue.

Healthcare & Allied Health

Automated patient enquiries, appointment booking, reminder workflows.

Trades & Home Services

Real Estate

Legal & Professional Services

Financial Services

Average Client Results:

increase in bookings

reduction in no-shows

months average ROI

uptime guarantee

THE PROOF

Real Results for Real Businesses

Here’s what happens when every enquiry is captured, followed up instantly, and converted into real business opportunities

Dental Practice

Before :

  • Missing 20+ patient calls/week after hours
  • 18% no-show rate
  • Receptionist overwhelmed with repetitive questions

After (90 Days) :

  • 28 extra appointments/month captured
  • No-show rate dropped to 11%
  • $8,000 additional monthly revenue

ROI: System paid for itself in 2 months

Full Case Study

Home Services Business

Before :

  • Owner answering phone while on job sites
  • Missing inquiries after hours and weekends
  • No system for lead tracking

After (90 Days) :

  • 8 extra jobs/month booked
  • Owner's phone interruptions reduced 60%
  • $11,700 additional monthly revenue

ROI: System paid for itself in 2 months

Full Case Study

Legal Practice

Before :

  • Inquiries from multiple channels-all disconnected
  • 12% conversion rate (inquiry → client)
  • No centralized lead management

After (90 Days) :

  • All inquiries captured and tracked automatically
  • Conversion rate increased to 28% (2.3x improvement)
  • 7 extra clients/month = $31,500 additional revenue

ROI: System paid for itself in first month

Full Case Study

How We Work

Our Proven Implementation Process

A seamless, collaborative approach that minimizes disruption and maximizes results.

System Assessment

We map your enquiry flow, tools, and operational gaps.

Automation Design

We design workflows around how your business actually runs.

Build & Integration

We implement everything — no DIY, no hand‑offs.

AI Training and Optimization

Once integrated, we train the AI system using your data, ensuring that it continuously improves its performance over time.

Launch & Optimization

We monitor performance and refine for better outcomes.

WHY EAST NOVA TECH

A Technology Partner - Not a Software Vendor

We don’t sell tools and walk away — we design, implement, and continuously optimize automation systems tailored to how your business actually operates.

  • STARTER

    Best for small practices and solo operators.

    Custom Automation System Setup

    1 Workflow (booking OR lead capture)

    Chat‑based enquiry handling

    Calendar integration

    SMS notifications

    Post‑launch support

    Contact Sales

  • PROFESSIONAL (Most Popular)

    For growing teams.

    Full Automation System

    2 Workflows (booking + CRM/lead capture)

    Chat + email automation

    CRM integration

    Advanced analytics

    Priority support

    Contact Sales

  • ENTERPRISE

    For complex or multi‑location operations.

    3+ custom workflows

    Multi‑location support

    Advanced customization

    Dedicated success manager

    Optional ongoing optimization available.

    Contact Sales

All systems require a Platform & Support Subscription to remain secure, maintained, and operational.

You may also choose:

  • Ongoing Optimization — continuous improvement and performance tuning
  • Internal Ownership — for advanced teams with in‑house capability (rare)

Most clients retain us as a long‑term automation partner.

FAQ’s

Common Questions

Book a 15 min Call

If you have any questions, just book a 15-minue call with us befor subscribing

Book and Consultation

Who is this for?

How is this different from a chatbot?

Will this work with our existing systems?

What if the AI gives wrong answers?

How long does setup take?

What happens after launch?

Is our data secure?

Bg Image

Ready to Stop Missing Customers?

Book a free 15 minute strategy call. No pressure — just a clear assessment of whether automation makes sense for you.

Book a Free Call

Your Information Is Safe

We'll never spam you

Average Call Time

15 minutes

Book Your Preferred Time

Flexible scheduling available

EAST

NOVA

We design AI automation systems for service-based businesses. Stop missing customers. Start capturing every opportunity.

contact@eastnovatech.com

1300 299 799

Company

About Us

Case Studies

How It Works

Pricing

Contact

Solution

AI Customer Assistant

Booking Automation

Workflow Automation

Custom AI Systems

Industries

Healthcare

Real Estate

Home Services

Legal Services

Financial Services

Resources

Blog

ROI Calculator

FAQ

Privacy Policy

Terms & Conditions

Social

LinkedLin

Twitter X

Facebook

Instagram

Copyright © 2026 East Nova Tech Pty Ltd. All Rights Reserved.

Privacy Policy

|

Terms & Condition

Solutions

Services

Case Studies

How It Works

EAST

NOVA

Why East Nova Tech

Problems

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We design custom front-office automation that captures every enquiry, books appointments instantly, and runs key workflows 24/7—helping Australian service businesses eliminate missed leads, slow follow-ups, and manual admin.

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Enterprise-grade AI solutions trusted by businesses worldwide.

THE PROBLEMS WE SOLVES FOR THE BUSINESS

If This Sounds Familiar, You’re Losing Revenue

Most Australian SMBs lose 20-30% of potential customers simply because they can't respond fast enough. Your competitors who respond first win the business.

WHAT OUR AI COPILOTS DO

A Complete Front‑Office Automation System

Not a chatbot. Not DIY software. A fully implemented system that runs your customer intake and workflows automatically.

Customer Automation Layer

  • Handles enquiries instantly across chat and digital channels
  • Trained only on your approved business data
  • Follows your rules, pricing, and availability

Booking & Intake Automation

  • Real‑time calendar checks
  • Automated appointment booking
  • SMS and email confirmations & reminders

Workflow Automation Engine

  • Updates your CRM automatically
  • Routes leads to the right team
  • Triggers follow‑ups and internal notifications
  • Integrates with your existing tools

Outcome

See How This Works for Your Business

WHO IT'S FOR

Built for Service-Based Businesses

Where every enquiry matters and speed determines revenue.

Healthcare & Allied Health

Automated patient enquiries, appointment booking, reminder workflows.

Trades & Home Services

Real Estate

Legal & Professional Services

Financial Services

THE PROOF

Real Results for Real Businesses

Here’s what happens when every enquiry is captured, followed up instantly, and converted into real business opportunities

Dental Practice

Before :

  • Missing 20+ patient calls/week after hours
  • 18% no-show rate
  • Receptionist overwhelmed with repetitive questions

After (90 Days) :

  • 28 extra appointments/month captured
  • No-show rate dropped to 11%
  • $8,000 additional monthly revenue

ROI: System paid for itself in 2 months

Full Case Study

Home Services Business

Before :

  • Owner answering phone while on job sites
  • Missing inquiries after hours and weekends
  • No system for lead tracking

After (90 Days) :

  • 8 extra jobs/month booked
  • Owner's phone interruptions reduced 60%
  • $11,700 additional monthly revenue

ROI: System paid for itself in 2 months

Full Case Study

Legal Practice

Before :

  • Inquiries from multiple channels-all disconnected
  • 12% conversion rate (inquiry → client)
  • No centralized lead management

After (90 Days) :

  • All inquiries captured and tracked automatically
  • Conversion rate increased to 28% (2.3x improvement)
  • 7 extra clients/month = $31,500 additional revenue

ROI: System paid for itself in first month

Full Case Study

Average Client Results:

increase in bookings

reduction in no-shows

months average ROI

uptime guarantee

How We Work

Our Proven Implementation Process

A seamless, collaborative approach that minimizes disruption and maximizes results.

System Assessment

We map your enquiry flow, tools, and operational gaps.

Automation Design

We design workflows around how your business actually runs.

Build & Integration

We implement everything — no DIY, no hand‑offs.

Testing & Approval:

You review and approve before anything goes live.

Launch & Optimization

We monitor performance and refine for better outcomes.

WHY EAST NOVA TECH

A Technology Partner - Not a Software Vendor

We don’t sell tools and walk away — we design, implement, and continuously optimize automation systems tailored to how your business actually operates.

  • STARTER

    Best for small practices and solo operators.

    Custom Automation System Setup

    1 Workflow (booking OR lead capture)

    Chat‑based enquiry handling

    Calendar integration

    SMS notifications

    Post‑launch support

    Contact Sales

  • PROFESSIONAL (Most Popular)

    For growing teams.

    Full Automation System

    2 Workflows (booking + CRM/lead capture)

    Chat + email automation

    CRM integration

    Advanced analytics

    Priority support

    Contact Sales

  • ENTERPRISE

    For complex or multi‑location operations.

    3+ custom workflows

    Multi‑location support

    Advanced customization

    Dedicated success manager

    Optional ongoing optimization available.

    Contact Sales

All systems require a Platform & Support Subscription to remain secure, maintained, and operational.

You may also choose:

  • Ongoing Optimization — continuous improvement and performance tuning
  • Internal Ownership — for advanced teams with in‑house capability (rare)

Most clients retain us as a long‑term automation partner.

FAQ’s

Common Questions

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Who is this for?

How is this different from a chatbot?

Will this work with our existing systems?

What if the AI gives wrong answers?

How long does setup take?

What happens after launch?

Is our data secure?

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Ready to Stop Missing Customers?

Book a free 15 minute strategy call. No pressure — just a clear assessment of whether automation makes sense for you.

No pushy sales pitch. Just honest advice.

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Average Call Time

15 minutes

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Flexible scheduling available

EAST

NOVA

We design AI automation systems for service-based businesses. Stop missing customers. Start capturing every opportunity.

contact@eastnovatech.com

1300 299 799

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